Do you put brand new batteries in the devices?
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Updated: 20/03/2021
Article #: 20
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All our devices go through component testing which includes the battery. Please see below the circumstances when a new battery maybe installed into a device.
LAPTOPS With laptops, any device which has a maximum battery charge of less than 70% of the original design capacity of the battery will be replaced with either a brand new battery or a battery from a used device that holds 70% or greater of the original design capacity of the battery.
SMARTPHONES AND IPADS With smartphones and iPads, any device which has a maximum battery charge of less than 80% of the original design capacity of the battery will be replaced with either a brand new battery or a battery from a used device that holds 80% or greater of the original design capacity of the battery.
GENERAL POLICY ON BATTERIES Batteries are tested to hold charge however as they are used batteries Reboot IT cannot promise or commit to a minimum battery discharge/run time. Batteries will be replaced if it has been found to be in a non-functional condition (i.e. does not hold any charge) and the fault is reported in the first 7 days after purchase. |
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